Frequently asked questions
- Do not burn candle for more than 4 hours
Trim the wick to 5mm before each burn
Never leave a burning candle unattended
Keep candles out of reach of children or pets
Never burn a candle on or near anything that may catch fire
Do not touch the candle when it's lit - the jar can get very hot and may result in injury
If your candle starts to flicker or smoke, extinguish the flame, let the wax and wick cool down and then trim the wick
How long do soy candles last?
- 2oz (Sample Jar) - 8 hours
4oz (Small Jar) - 25 - 28 hours
8oz (Medium Jar) - 55 - 60 hours
12oz (Large Jar) - 80 - 85 hours
16oz (Extra Large Jar) - 130 - 150 hours
Can I re-use my candle jar?
Yes, the candle jar is reusable.
How long do soy wax melts last?
The fragrance of a single soy wax melt will last up to 30 days but the strength of the scent throw will lessen over time.
How do I remove the wax from my wax warmer?
If you wax warmer is on and your wax melt is liquid, you can use cotton balls to absorb the wax. The cotton balls can then be discarded in the bin. Then take a dry cloth to wipe away any remaining oil before replacing your soy wax melt.
Are your products vegan?
All our products are cruelty free, suitable for vegans and free from parabens.